As a general rule, our products are shipped and delivered within 4 to 8 working days. All orders ship from Paris, France and our delivered via your national postal network (ie USPS for the USA). Delivery is free for orders over 80€ or 80$USD, while a fee of 5.90€/7.90$USD is charged for orders below this amount.

Yes, you have the option to modify or cancel your order within 24 hours of placing it. Generally this is feasible, but please note that if your order has already been prepared or shipped, we cannot guarantee that changes or cancellation will be possible. To make changes to your order or request a cancellation, please contact us promptly at our customer service email address: contact@fragment-studio.fr.

all our orders are delivered through the national postal network of each destination country. For example, orders shipped to the USA are handled by USPS, to Spain by Correos, and to Germany by Deutsche Post, among others.

To ensure that you receive accurate and up-to-date tracking information for your shipment, we recommend using the tracking number provided on the website of the national postal service in your country.

Thank you for your understanding and continued support. If you have any questions, feel free to contact us.

If for any reason you are not satisfied with your purchase, we offer the possibility of an exchange or return within 30 days from the date of receipt.To initiate an exchange , please contact us at contact@fragment-studio.fr.

Fragment Studio jewelry is designed with sustainability at the center of our creative process. You can confidently wear them at the seaside, at the gym, and in the shower without any worries. They maintain their original shine permanently and are replaced free of charge in case of wear.

Yes, at Fragment Studio we are always looking for creative and talented people to collaborate with us. If you are an artist, athlete or brand interested in a collaboration, please contact us at contact@fragment-studio.fr with details about your project. We are open to exploring new collaboration opportunities.